Frequently asked questions
1. Is Snuggle Helper® easy
2. How often do infant falls actually occur?
3. Can anyone buy Snuggle Helper® products?
4. Can I order customized Snuggle Helpers®?
5. Does Snuggle Helper® replace nursing and support pillows?
6. I may need two sashes of different sizes. Can I buy Snuggle Helper® components separately?
7. How long until I receive my order?
8. Where does Infant Guard ship?
9. How can I check the status of my order?
10. What size of infant can a Snuggle Helper® accommodate?
11. Can Snuggle Helper® be worn by women who have recently delivered via Cesarean section?
How often do infant falls actually occur?
Numbers aren't exact, as many falls go unreported, especially in domestic settings. Please see our short white paper for details. For an informal impression on the number of infant falls that occur in domestic settings, one can do a simple web search on the term "I dropped my baby." The results are concerning.
Can anyone buy Snuggle Helper® products?
Yes, most anyone can purchase Snuggle Helper® products. In accordance with our conditions of use, customers must be of legal age to conduct business on this web site.
Can I order customized Snuggle Helpers®?
Yes. Customized Snuggle Helpers™ must match our specifications for material weight and composition to provide our standard level of dependability. Please contact us for custom requests.
5. Does Snuggle
Helper® replace nursing and support pillows?
No. Snuggle Helper® was designed to augment use of nursing and support pillows. It is not intended for use as a replacement for nursing and support pillow products.
How can I check the status of my order?
Refer to the information in your emailed order confirmation, which will allow you to look up your order in our online store. If you cannot find your confirmation form, please contact us.
What size of infant can a Snuggle Helper® accommodate?
The bassinette's inside length is 24 inches. This will accommodate infants at the 95th size percentile for babies up to 5 months of age while laying comfortably. (Source: U.S. Centers for Disease Control Anthropometric Reference Data for Children and Adults: United States, 2007-2010)
Can Snuggle Helper® be
worn by women who have recently delivered via Cesarean section?
Yes. The flexible nature of the sash allows it to be positioned to avoid recent incisions and fully serve its purpose for new parents. Exercise care to ensure the sash is fastened around the torso, yet away from any surgical incisions.
No. Snuggle Helper® must not be used as a sleeping aid. Safe sleeping practices for infants are continually updated by many professional organizations. For more information see the Safe to Sleep website, provided by the National Institutes of Health.